Enhanced support for SAP applications on Red Hat Enterprise Linux
At this year's SAPPHIRE NOW conference currently taking place in Orlando, open source solutions vendor Red Hat has announced the launch of a new partnership with business management software specialist SAP to provide enhanced support for SAP applications on Red Hat Enterprise Linux (RHEL). According to Red Hat, this will be achieved through "integration of the SAP Solution Manager application management solution and Red Hat Global Support Services support ticketing system".
The partnership makes Red Hat the single point of contact for support. New and existing customers will have access to this integrated support as part of their RHEL subscriptions. About the announcement, Red Hat Global Support Services VP Marco Bill-Peter said: "Red Hat and SAP have long had a close technical relationship," adding that, "This integration of Red Hat’s support system with the SAP global support backbone steps up our support offerings another notch.”
- Red Hat, In Cooperation With SAP, Provides Enhanced Value for Enterprise Customers, press release from Red Hat.