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18 December 2007, 15:27

Update causes Internet Explorer to wobble [Update]

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According to the US media, a growing number of users are complaining of stability problems in Internet Explorer as a result of the updates from the most recent patch day. The problems are affecting machines running Internet Explorer 6 and 7 under Windows XP and Vista.

Since installing the update, which patches four critical vulnerabilities in the software giant's web browser, some users claim that Internet Explorer crashes when it first opens or when it loads particular web pages. Problem sites include some from well known companies such as FedEx. Microsoft is currently looking into the matter.

However, there is no mention of 'known issues' in the MS07-069 security bulletin. A Microsoft newsgroup has advanced the theory that the the problem is caused by missing registry entries that should have been applied when the update was installed. Administrators are advised not to uninstall the update, since the vulnerabilities it fixes are now in the public domain and could be used by attackers to install malicious code via manipulated web pages.Users should view pages that cause IE to crash using an alternative browser such as Firefox, Opera or Safari until Microsoft provides an official solution to the problem.


Microsoft has confirmed the problem and provided a knowledgebase article with instructions for resolving the issue. According to Microsoft, the problem only appears on a few windows xp systems with service pack 2 and internet explorer 6.

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