In association with heise online

27 June 2008, 10:19

Microsoft update "could" fix Windows XP SP3 problems

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A month ago, problems were reported in connection with Windows XP Service Pack 3. If Norton Internet Security 2008 was also installed, the device manager and the overview of network connections and devices remained empty after SP3 had been installed. In addition, a slew of useless keys turned up in the registry. heise Online was able to reproduce the latter, but not the former, problem in tests.

Symantec claimed the problem was down to Microsoft, but nonetheless later supplied a patch. Now, Microsoft has followed suit and published its own update to fix the problem. But Redmond does not seem to be certain whether it really works – the flaw description closes with the statement, "Applying this fix could help resolve this problem".

The patch must be installed in safe mode. For more details, see Article 953979 in Microsoft's knowledge base.


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