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Price Insight at The H

price comparison (EU) » Shop Rating: LibTec
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Last update: 18.05.2013, 23:47. Recent best price changes

RSS Shop Rating: LibTec

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection:X-P (Rating: 5)
Product Range, Availability:X-P (Rating: 5)
Product Information, Presentation:X-P (Rating: 5)
Customer service prior to ordering (Advice, Requests):X-P (Rating: 5)
Price::-| (Rating: 3)
Delivery options and costs i.e. collection options:X-P (Rating: 5)
Payment (Options, Handling)::-| (Rating: 3)
Terms and Conditions::-{ (Rating: 4)
Website Performance::-{ (Rating: 4)

Part 2: Ordering and delivery

Order Process:X-P (Rating: 5)
Accuracy of shop information (e.g. stock levels):X-P (Rating: 5)
Confirmation of delivery, Package tracking:X-P (Rating: 5)
Delivery time:X-P (Rating: 5)
Customer service during/after delivery:X-P (Rating: 5)

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Comment on review (Important Note):

"Falsche Lieferzeitangabe + abwertender Kundenumgang!!!"

Samsung Galaxy NoteII weiss am 30.11.12 bestellt,am 7.12.12 noch keine Rückmeldung,obwohl 2-3Tage Lieferzeit versprochen werden.Habe 2x telefonisch nachgefragt,wobei dieses präpotente Verkaufsorgan freche und schnippische Antworten gab und gleich darauf aufgelegt hat.Dieser unfähige Verkäufer hat keine Ahnung wie man mit (Kauf-)KUNDEN umzugehen hat! Bitte um neuerliche Zurechtweisung,dass der KUNDE "KÖNIG" ist !!!
Meiner Meinung nach ein "Lockportal"!

reply
Mr.XY on 12/07/2012, 19:08
"Re: Falsche Lieferzeitangabe + abwertender Kundenumgang!!!" (Magarita01 on 05/15/2013, 16:40)
"Re: Falsche Lieferzeitangabe + abwertender Kundenumgang!!!" (Magarita01 on 05/15/2013, 16:40)

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