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Price Insight at The H

price comparison (Germany) » Shop Rating: Rakuten
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Last update: 22.05.2013, 23:24. Recent best price changes

RSS Shop Rating: Rakuten

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::-{ (Rating: 4)
Product Range, Availability::-| (Rating: 3)
Product Information, Presentation::-| (Rating: 3)
Customer service prior to ordering (Advice, Requests)::-) (Rating: 2)
Price::-| (Rating: 3)
Delivery options and costs i.e. collection options::-) (Rating: 2)
Payment (Options, Handling)::-| (Rating: 3)
Terms and Conditions::-) (Rating: 2)
Website Performance::-| (Rating: 3)

Part 2: Ordering and delivery

Order Process::-) (Rating: 2)
Accuracy of shop information (e.g. stock levels)::-) (Rating: 2)
Confirmation of delivery, Package tracking::-{ (Rating: 4)
Delivery time::-| (Rating: 3)
Packaging and actual product content::*) (Rating: 1)
Customer service during/after delivery::-) (Rating: 2)

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Comment on review (Important Note):

"Ist ein Marktplatz und daher kommt es auf den jeweiligen Verkäufer an"

Ist ein Marktplatz und daher kommt es auf den jeweiligen Verkäufer an, wie gut der Verkauf abläuft.

Allerdings finde ich die Seite etwas unübersichtlich.
Bei dem einen Kauf, den ich jetzt hier getätigt habe, lies sich das Paket nicht wirklich tracken.
Aber der Kundenservice war hilfsbereit.

Man kann hier schon kaufen, aber bis sie das Niveau von Amazon-Marketplace erreichen bleibt noch einiges zu tun. (Übersichtliche Aufbereitung, bessere Tracking und Kommunikationswege als Beispiel).

Aber viel schlechter als Meinpaket ist es auch nicht ;)

bismir2 on 06/30/2012, 09:45

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