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Price Insight at The H

price comparison (Germany) » Shop Rating: Cyberport
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Last update: 21.05.2013, 13:41. Recent best price changes

RSS Shop Rating: Cyberport

(Write a review Show results)

Review in detail:

Part 1: Online Shop

Navigation, Product Selection::-) (Rating: 2)
Product Range, Availability::-| (Rating: 3)
Product Information, Presentation::-) (Rating: 2)
Customer service prior to ordering (Advice, Requests):X-P (Rating: 5)
Price::-| (Rating: 3)
Delivery options and costs i.e. collection options:X-P (Rating: 5)
Payment (Options, Handling)::-{ (Rating: 4)
Terms and Conditions::-) (Rating: 2)
Website Performance::-) (Rating: 2)

Part 2: Ordering and delivery

Order Process:X-P (Rating: 5)
Accuracy of shop information (e.g. stock levels)::-) (Rating: 2)
Confirmation of delivery, Package tracking::-) (Rating: 2)
Delivery time::-| (Rating: 3)
Packaging and actual product content::-) (Rating: 2)
Customer service during/after delivery::-{ (Rating: 4)

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Comment on review (Important Note):

"Ärgernis bei abweichender Lieferadresse und Kreditkartenzahlung"

Habe unnötig lange auf mein Notebook warten müssen, da ich es mir bei Cyberport mit Kreditkarte und abweichender Lieferadresse bestellt habe.

Dann kam ein Tag sptäer eine eMail, dass dies nicht möglich sei, also musste ich per zeitraubender Vorkasse bezahlen und noch länger auf meine Ware warten.

Was ist so schwierig daran, schon gleich beim Bestellvorgang eine Sperre oder einen Hinweis einzubauen, dass die Bestellung ein eine abweichende Lieferadresse bei Kredikartenzahlung nicht möglich ist?!

reply
UncleBen on 10/05/2012, 06:29

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