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price comparison (Germany) » Shop Rating: voelkner.de
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Last update: 20.05.2013, 17:24. Recent best price changes

RSS Shop Rating: voelkner.de

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::*) (Rating: 1)
Product Range, Availability::*) (Rating: 1)
Product Information, Presentation::-) (Rating: 2)
Customer service prior to ordering (Advice, Requests)::*) (Rating: 1)
Price::*) (Rating: 1)
Delivery options and costs i.e. collection options::*) (Rating: 1)
Payment (Options, Handling)::*) (Rating: 1)
Website Performance::-) (Rating: 2)

Part 2: Ordering and delivery

Order Process::*) (Rating: 1)
Accuracy of shop information (e.g. stock levels)::*) (Rating: 1)
Confirmation of delivery, Package tracking::*) (Rating: 1)
Delivery time::*) (Rating: 1)
Packaging and actual product content::*) (Rating: 1)
Customer service during/after delivery::*) (Rating: 1)

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Comment on review (Important Note):

"Perfekt"

Voelkner wird immer mehr zu meinem Lieblingsshop. Zuletzt eine USV von APC geordert, günstigster Anbieter bei Geizhals, Freitag bestellt, Samstag da - und wie immer ohne Express. Verpackung war bei dem schweren Ding auch prima, wenn ich da nur bedenke, welches Trara ich seit drei Wochen bei drei anderen Anbietern am Hals habe, weil denen transportsichere Verpackung ein Fremdwort ist...

Das einzige, was man noch verbessern könnte, ist die Suchfunktion im Shop. Dort lässt sich nach Produkteigenschaften sortieren, manche Felder sind dabei unsinnig (Herstellerbezeichnung mit stets 1 Treffer pro Eintrag), andere zu scharf gesetzt (bei Schraubenziehern sind Torx und TORX unterschiedliche Dinge), und bei vielen Produkten fehlen Teile dieser Angaben, womit sie nach Aktivieren eines Filters einfach herausfallen. Aber ansonsten fällt mir echt nichts ein, was man Voelkner ankreiden könnte. 100% empfehlenswert.

reply
Bzzz on 10/21/2012, 00:31

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