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Price Insight at The H

price comparison (Germany) » Shop Rating: Comtech
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Last update: 19.06.2013, 18:06. Recent best price changes

RSS Shop Rating: Comtech

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::-| (Rating: 3)
Product Range, Availability::-| (Rating: 3)
Product Information, Presentation::-| (Rating: 3)
Customer service prior to ordering (Advice, Requests)::-| (Rating: 3)
Price::-| (Rating: 3)
Delivery options and costs i.e. collection options::-{ (Rating: 4)
Payment (Options, Handling)::-| (Rating: 3)

Part 2: Ordering and delivery

Order Process::-| (Rating: 3)
Accuracy of shop information (e.g. stock levels)::-| (Rating: 3)
Confirmation of delivery, Package tracking:X-P (Rating: 5)
Delivery time:X-P (Rating: 5)
Packaging and actual product content:X-P (Rating: 5)
Customer service during/after delivery:X-P (Rating: 5)

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Comment on review (Important Note):

"Ware verloren, Kundenservice untätig"

Was nützt ein Kundenservice, der NICHTS macht, wenn was schief geht? DHL hat einen Fernseher "verloren", comtech nimmt seinen nicht-leistenden Erfüllungsgehilfen in Schutz und lässt den Kunden vier Wochen auf sein Geld warten! Mit Sendungsverfolgung war klar, dass die Ware nicht ausgeliefert wurde. Bei schneller Entschädigung oder Ersatzlieferung hätte ich ein dickes Lob hinterlassen, so kann ich nur von comtech abraten.

reply
MaMuPa on 02/13/2013, 09:37

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Cyberport on 03/11/2013, 10:18

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