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Price Insight at The H

price comparison (UK) » Shop Rating: thehut.com
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Last update: 24.05.2013, 20:21. Recent best price changes

RSS Shop Rating: thehut.com

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::-) (Rating: 2)
Product Range, Availability::-) (Rating: 2)
Product Information, Presentation::-| (Rating: 3)
Customer service prior to ordering (Advice, Requests)::-| (Rating: 3)
Price::*) (Rating: 1)
Delivery options and costs i.e. collection options::-) (Rating: 2)
Payment (Options, Handling)::-) (Rating: 2)
Terms and Conditions::-| (Rating: 3)
Website Performance::-) (Rating: 2)

Part 2: Ordering and delivery

Order Process::-) (Rating: 2)
Accuracy of shop information (e.g. stock levels):X-P (Rating: 5)
Confirmation of delivery, Package tracking:X-P (Rating: 5)
Delivery time:X-P (Rating: 5)
Packaging and actual product content:X-P (Rating: 5)
Customer service during/after delivery::-{ (Rating: 4)

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Comment on review (Important Note):

"Gute Preise - aber sehr schlechter Versand!"

Bei diesem Shop werde ich kein zweites mal bestellen!
Lieferdauer 3 Wochen (16 Arbeitstage)! Zudem war die Lieferung dann auch noch unvollständig (2 Spiele bestellt, nur eins erhalten) -.-
Außerdem wurde der Warenwert zu hoch angegeben, so dass der Zoll eine erhöhte Einfuhrumsatzsteuer (19%) berechnet hat!
Der Kundenservice des Shops wirkt recht überfordert, Lösungen werden versprochen und dann doch nicht eingehalten.
Ein Retour-Schein liegt der Lieferung nicht bei ...
Preis allein ist nun mal nicht alles, ich gehe nun lieber zum Händler nebenan! (im Endeffekt habe ich genauso viel gezahlt und einen Haufen Ärger obendrein kostenlos erhalten)

bankchar on 01/09/2012, 18:13

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