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Price Insight at The H

price comparison (UK) » Shop Rating: Alternate
Switch to: Austria, EU, Germany

Last update: 21.05.2013, 21:02. Recent best price changes

RSS Shop Rating: Alternate

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::*) (Rating: 1)
Product Range, Availability::*) (Rating: 1)
Product Information, Presentation::*) (Rating: 1)
Customer service prior to ordering (Advice, Requests)::-) (Rating: 2)
Price::-| (Rating: 3)
Delivery options and costs i.e. collection options::-) (Rating: 2)
Payment (Options, Handling)::*) (Rating: 1)
Terms and Conditions::-) (Rating: 2)
Website Performance::*) (Rating: 1)

Part 2: Ordering and delivery

Order Process::*) (Rating: 1)
Accuracy of shop information (e.g. stock levels)::*) (Rating: 1)
Confirmation of delivery, Package tracking::*) (Rating: 1)
Delivery time::*) (Rating: 1)
Packaging and actual product content::-) (Rating: 2)
Customer service during/after delivery::*) (Rating: 1)

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Comment on review (Important Note):

"Solch einen transparenten Bestellprozess wünscht man sich bei jedem Händler"

Unmittelbar nach der Bestellung erhielt ich sowohl eine E-Mail, als auch eine SMS auf mein Handy in welchen der Eingang der Bestellung bestätigt wurde. Der Versand erfolgte einen Tag später und wurde ebenfalls via E-Mail und SMS bestätigt. In der E-Mail war ein Code zur DGL Sendungsverfolgung. Zusätzlich wurde von DHL eine E-Mail mit einem Auslieferungszeitfenster am Auslieferungstag gesendet.
Das ist wirklich mal ein Service während des Bestellvorgangs.

MaJoJa on 02/22/2012, 08:58

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