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Price Insight at The H

price comparison (UK) » Shop Rating: Amazon.de
Switch to: Austria, EU, Germany

Last update: 26.05.2013, 02:06. Recent best price changes

RSS Shop Rating: Amazon.de

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::-) (Rating: 2)
Product Range, Availability::*) (Rating: 1)
Product Information, Presentation::-) (Rating: 2)
Customer service prior to ordering (Advice, Requests)::*) (Rating: 1)
Price::-| (Rating: 3)
Delivery options and costs i.e. collection options::-) (Rating: 2)
Payment (Options, Handling)::*) (Rating: 1)
Terms and Conditions::*) (Rating: 1)
Website Performance::*) (Rating: 1)

Part 2: Ordering and delivery

Order Process::*) (Rating: 1)
Accuracy of shop information (e.g. stock levels)::*) (Rating: 1)
Confirmation of delivery, Package tracking::*) (Rating: 1)
Delivery time::-{ (Rating: 4)
Packaging and actual product content::*) (Rating: 1)
Customer service during/after delivery::-) (Rating: 2)

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Comment on review (Important Note):

"Nichts für Vorbesteller in Österreich"

Bin treuer Amazon Kunde und auch großteils wirklich zufrieden. Leider ist es nun bereits zum wiederholten Mal vorgekommen, dass die Vorbestellung eines Artikels (in diesem Fall Batman Arkham City für die XBOX 360) verspätet angekommen ist. Dies ist schon etwas enttäuschend, da es ein Versandhaus der Größe von Amazon schaffen müsste, Vorbestellungen pünktlich zum Releasetag auszuliefern. Eine diesbezügliche Anfrage an das Kundenzentrum wurde mit einer Standardantwort, die nichts mit meiner Frage zu tun hatte (es stand sogar ein falscher Name in der Anrede!), abgetan. In Zukunft werde ich also Dinge, die ich gerne zum Releasetag hätte, in einem Ladengeschäft oder bei einem anderen Online Händler kaufen.

reply
afeu on 10/24/2011, 10:18

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