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Re: I Mostly Agree... ;) 03 April 2009 15:50

Ah, you may misunderstand the per-incident. Thats not a single call
out, but whether the support is available for a fee for a number of
incidents, or if it is on a fixed time basis. For example, a 5
incident support package would who knows, be costed as per a yearly
subscription, but give the user 5 incidents over a longer period of
time than one year.

I really should have said per-incident based pricing, and may go back
and revise that.

Thanks,

Dj

• 03 Apr 2009 15:14

  Benjamin Reed

  

  I Mostly Agree... ;)
  • 
    03 Apr 2009 15:50

    djwm  

    

    Re: I Mostly Agree... ;)

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