Remote maintenance with Intel vPro
Danish software vendor Netop (formerly known as Danware) has introduced version 9.2 of its Netop Remote Control remote maintenance software. The new software now also works on 64-bit versions of Windows and is said to be up to ten times faster than its predecessor. According to the manufacturer, with an additional module, Netop Remote Control 9.2 can connect computers across firewalls and NAT routers using HTTP.
The software also makes use of Intel's vPro management technology so that even crashed or disconnected computers can be managed, providing they are still connected to the network. vPro offers remote maintenance functionality through Intel's AMT (Active Management Technology). At the heart of AMT is a Management Engine (ME) integrated into the chipset which uses a restricted area of the main memory. The ME can be active even if the PC appears to be sleeping and can communicate with an admin console via a special Intel networking chip.
According to Netop, the basic version of the program (one host, single guest) costs just under £200, while an extended version for one guest and ten hosts sells for just under £700. A 30-day demo of Netop Remote Control 9.2 is available to download.