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Helpdesk and ticket system for entering, classifying and automatically routing incidents and service requests. With auto-responder, customer authentication, schedule monitoring and statistical evaluations. More information on The H.

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Complete server/client-based suite, includes all tools required by administrators for designing, implementing and operating a version control system that monitors all changes to files and allows multiple developers to work simultaneously on a file.

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Cloud Office package for self-employed and small businesses. Includes Exchange Online, SharePoint Online, Lync Online and MS-Office Professional Plus. The included Office web apps provide access to documents, email and calendar. Supports mobile devices, links with social networks and team cooperation.

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Ticket system for companies that, for example, use a web interface to regulate the assignment of support queries to members of a team. Requires an Apache server and an SQL database.

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Network-enabled browser-based organisation and management for calendars, addresses, tasks and notes.

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Communications platform with email and groupware functions, Voice over IP, Instant messaging with the SIP/Simple and XMPP (Jabber) and AirSync protocols, and also a virtual telephone exchange including voicemail and conference server; download requires you to enter a variety of personal data; free Community Edition also available for use.

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Used to exchange messages, appointments, contacts and documents. Supports cooperative working in teams or departments. Client available for a range of Linux, Windows and Mac OS versions. Includes an optimised web front end (compatible with HTML, WAP, HDML and WML) for mobile access. Download requires registration.

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Saves your data to online storage, and synchronises it with other computers that connect to it. Supports team members working together on documents. Client software is also available as an app for Windows 8 and RT and for mobile devices such as iPhone, iPad, BlackBerry and Android smartphones.

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